Payment Policy

Last updated: April 7, 2026

At Genieedition, we are committed to providing you with a secure and seamless payment experience.

1. Accepted Payment Methods

We currently accept the following payment methods:

Credit / Debit Cards: Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover

Digital Wallet: PayPal

Manual Payment: Cash on Delivery (COD) is available for eligible orders.

2. Payment Security

All transactions on genieedition.com are protected with SSL (Secure Socket Layer) encryption technology. Your payment is processed securely through Shopify Payments — a PCI DSS compliant payment processor.

We do not store your full card number or any sensitive payment credentials on our servers.

3. Payment Timing

Payment is collected at the time your order is placed. Your order will only be confirmed and processed after successful payment authorization. If a payment is unsuccessful, your order will not be processed and you will be notified to retry with a valid payment method.

4. Currency

All prices on our website are displayed and charged in USD (US Dollars). If you are paying with a card issued in another currency, the final amount charged may vary due to exchange rates applied by your bank or card issuer. Please check with your financial institution for details.

5. Payment Issues

If you experience any of the following issues during checkout:

Payment declined or failed
Duplicate charges
Unauthorized transactions
Billing discrepancies

Please contact our support team immediately:

📧 support@genieedition.com 📞 +1 (270) 546-5482

We will investigate and resolve all payment issues promptly.

6. Fraud Prevention

To protect our customers and our business, we reserve the right to:

Verify payment information before processing an order
Cancel orders suspected of fraudulent activity
Request additional identification if necessary

Orders flagged for review will be communicated to the customer via email.

7. Refunds

Approved refunds will be returned to your original payment method within 5–10 business days after approval. Please refer to our Refund Policy for full details on eligibility.